Product leadership for large organizations

I help large, complex organizations build better products.

I lead product strategy, improve how decisions get made, and build shared systems that help teams deliver better products.

Clarity → Better decisions → Shared systems → Better products

Evidence at scale

  • 2,000+ engineers and 300+ designersShared platform scale
  • 47% → 87%System adoption
  • Product, design, and engineering at enterprise scaleCross-functional leadership

Selected work

Improving how organizations build

Examples of product leadership across strategy, shared platforms, organizational systems, and emerging technology.

  1. Verizon Design System

    Product Management Lead

    Enterprise platform adoption

    Diagnosed adoption barriers and refocused the roadmap around measurable product outcomes, with standards for governance, telemetry, reuse, release safety, and quality.

    Adoption increased from 47% to 87% of eligible consumer experiences.

  2. HomeSafe Connect · U.S. Department of Defense

    Product Manager, Consultant

    Identity, access, and onboarding

    Led roadmap, prioritization, and delivery across backend, web, iOS, and Android teams, integrating daily research with military personnel into weekly development.

    Supported a relocation platform serving approximately 400,000 military moves annually.

  3. The College Board

    Product Manager

    Evidence-led student experiences

    Led discovery, prototyping, experimentation, and measurement for student-facing portals, including randomized controlled trials reaching more than 200,000 people.

    Reduced bounce rates by approximately 40%, increased registration click-through by approximately 20%, and improved task completion from under 50% to over 90%.

Writing

Ideas for building better products at scale

Essays and practical frameworks about product strategy, organizational systems, design systems, and AI-enabled work.

  1. Product Outcome Triplets

    Framework
  2. Products Are Conversations

  3. Complexity Should Disappear

  4. Conversation Mapping

    Framework
  5. Product Managers Make Reality Legible

  6. Product Strategy Begins With Reality

What guides the work

Clarity is an organizational achievement.

A clear interface is rarely the result of interface work alone. It depends on decisions, ownership, governance, evidence, and a shared understanding of what the product is trying to change.

Core philosophy

Products are conversations.

An organization makes a claim through its product.

Customers answer through their behavior.

Product management is the work of understanding that answer and improving the exchange.

The goal is not to ship more, but to create more value for both customers and the organization, and to know whether that value exchange is really happening.